Company website

Digi Creative

Your new store, one step at a time

1About you
2Your business
3Your domain
4Products & Collections
5Pages & content
6Brand & images
7Shipping & returns
8Style
9Customer Persona
10Final details
11Review & send

Welcome back — we've restored your previous answers.

Onboarding New client

Order received

Let's build your brief.

This short form gathers everything we need to begin building your website. Please provide as much detail as possible — bullet points are fine, and nothing needs to be polished, as we can refine it during the build.

20–30 minutes to complete.

Best completed on a laptop.

Step 1 of 11

About you

Have you used Shopify before? *

Complete beginner Used it a little Fairly confident

No problem at all! Most of our clients are new to Shopify. We'll guide you through everything, and after launch we'll make sure you're comfortable running the site yourself.

Do you use an Apple or Windows computer? *

Apple Windows Both Other

Are you happy to communicate mostly via WhatsApp and email? *

We use WhatsApp for quick updates and to share short how to videos for the platform — clients find this really helpful.

Yes, that works for me I'd prefer email only

Please fill in your name, a valid email, phone number, and answer all the starred questions.

Step 2 of 11

Your business

Is this a new or existing business? *

New business Existing business

What stage are you at with the business? *

e.g. just getting started, products ready to sell, already trading elsewhere…

Free or paid theme? *

Free Paid Not sure

What's the difference?

When would you like the website to launch? *

2–4 weeks 4–6 weeks Other

Please answer the starred questions before continuing.

Step 3 of 11

Your domain

Your domain is your website address — for example yourbusiness.co.uk.

Do you already have a domain? *

Yes, I have one Not yet

What is your domain?

Which provider did you choose?

Please share access with us:
Dashboard > Manage domain > Share & Transfer > Share Access > Under New Manager enter email: alex@digicreative.co.uk

123 Reg does not allow extra users. For security, we will reach out separately for your login details.

What email do you use for your Fasthosts account?

We'll send a request to access your domain from our end.

Please share delegate access with us. Our email is: alex@digicreative.co.uk

Please check if your provider allows shared access, use our email: alex@digicreative.co.uk. Otherwise we can contact you for your login details later.

No problem — we recommend Namecheap. They're reliable, good value, and make sharing access straightforward.

Search for and buy your domain here:
👉 Find your domain on Namecheap

Once you've purchased it, add us as a manager with this email: alex@digicreative.co.uk
Dashboard > Manage domain > Share & Transfer > Share Access > New Manager

Where possible, go for a .com or local ending such as .co.uk.

Any domain names in mind?

Would you like a free business email setup?

A professional email using your domain — for example hello@yourbusiness.co.uk.

Yes please No thanks

Great choice! We use the Zoho system for business email — we'll get this set up for you as part of the build.

Please let us know whether you have a domain yet.

Step 4 of 11

Products & Collections

How many products will you start with? *

Will you hold the stock? *

Yes No Other

List all the different product types you will be selling *

Will be used in headers drop down menus and to create collections.

Roughly what price range are your products? *

What main menu items would you like? *

We will add About and contact pages by default.

Anything else to add?

Please answer the starred questions before continuing.

Step 5 of 11

Pages & content

Pages we'll create as standard

Homepage
About Us
Contact Us
FAQ
Product & Collection pages
Terms of Service & Privacy Policy

Any extra pages you'd like?

FAQ questions you'd like included

We'll include the standard FAQs (shipping, returns, etc.) — add anything specific to your business here.

A little about your business *

For your About Us page — why you started, how your products are made, and what makes you different. Rough notes are perfect; we'll polish the wording.

Any keywords related to your business?

Words or phrases customers might search for (e.g. product types, materials, location). These help with search rankings and on-page wording — optional, but useful if you have them in mind.

Please tell us a little about your business before continuing.

Step 6 of 11

Brand & images

Tick what you have ready currently.

What do you have ready so far?

Product images Lifestyle images Logo Brand colours

If anything above is unticked, when do you expect to have it ready?

Have you written your product descriptions? *

Yes No Other

Great, please send this over to us. Short descriptions are best for user experience, so we may edit what you have provided.

That is perfectly fine. When you have some time, please start planning what you would like. Each product will just need a couple of sentences and a few bullet points highlighting the key features. More can always be added later.

Brand colour hex codes

A hex code looks like #7fbce6 — you'll find them in your logo files or brand guide. If you're not sure, just skip this.

Please let us know if you've written your product descriptions.

Step 7 of 11

Shipping & returns

What shipping terms would you like to offer? *

Select all that apply.

Royal Mail 24 & 48 hour options Free shipping over £50 DPD In-store pickup Something else / not sure yet

How quickly will orders be dispatched? *

1–2 working days 3–5 working days Other

What returns period would you like to offer? *

14 days 30 days Other

Please answer the starred questions before continuing.

Step 10 of 11

Final details

Anything else that would be useful for the build?

Websites you love the look of, features you've seen elsewhere, anything at all.

Good to know

💳 Payment
Payment is due upon completion of your website, or one month after submitting this form if you are not yet ready to launch. Full terms

🎓 Two months of free support
After launch, we provide two months of support to help you get to grips with the Shopify platform. The aim is for you to confidently manage the website yourself, helping to reduce your future costs. And of course, we're always here if you need further assistance down the line.

I agree to the payment terms above *

Please tick the box to confirm you agree to the payment terms before continuing.

Step 9 of 11

Customer Persona — Optional

Understanding your ideal customer helps us make better decisions about your website's design, messaging and overall shopping experience. Don't worry if you haven't worked this out yet — you can skip this section or make your best assumptions.

Demographics

Location

Who do you ideally want to buy from you?

What matters most to this customer when choosing a product like yours?

What problem, need or desire does your product address?

Why would this customer choose you over another business?

What concerns might they have before buying from you?

Where do you think your ideal customers discover or research products?

Step 8 of 11

Style

Although we work with template themes, we still build custom elements throughout — so it's useful to get a feel for the look you're after.

What overall style are you looking for?

What colour direction do you have in mind?

What kind of imagery will you mostly be using?

How would you like the homepage to feel?

List any websites you like the style of, and tell us what you like about them

Even one or two examples helps us understand the direction you're picturing.

Any websites or styles you definitely don't like?

Just as helpful to know what to steer clear of.

Any messaging you'd like on your homepage, such as a key headline?

Anything else about the look and feel we should know?

Step 11 of 11

Review & send

Here's everything you've told us. If anything needs changing, use Back to edit — otherwise hit send and we'll be in touch shortly!

After submitting you may briefly see a quick security check — that's normal. You can also use "Copy my answers" to keep a copy for yourself.

All done

Thank you!

Your form has been submitted successfully. We'll review your answers and be in touch shortly to get your website underway.

If you have any of the following ready, it would be a great help if you could send them over within the next week via WeTransfer — this helps us keep the project moving smoothly:

Product images
Lifestyle images
Logo
Product descriptions (if you have any)

No rush if anything is still in progress — just whenever suits you.

What's the difference?

Free theme

A solid starting point with the essentials. Ideal if you're just getting going or keeping costs low — still fully customisable by us.

Paid theme

More design flexibility and a more polished, unique feel. We don't charge extra to work with a paid theme, so you get more from the same service.

Not sure?

No problem — we're happy to talk it through and help you decide.

Payment terms

Payment is due upon completion of your website, or one month after submitting this form if you are not yet ready to launch.

We aim to have websites ready within 2–3 weeks, provided all required information, content, images and feedback are supplied promptly. If you are unable to provide the required materials or feedback within this timeframe, the project may be delayed; however, payment will still become due one month after submitting this form.

This helps ensure projects continue to move forward and do not become unnecessarily delayed or left incomplete.

Developer Mode

Incorrect code.